Details
FAQs
Q: What time is check-in guaranteed?
A: Guaranteed check in time is 13 pm.
Q: if we arrive earlier, can we get into the room before check-in time?
A: Of course, if the room is ready. If the room isn’t ready you can check in and leave your bags in our storage.
Q: What time is check out?
A: Check out time is 10am.
Q: May we leave our bags with you on our departure date and come back later to pick them up?
A: Yes, of course. you will give get a different key at the check out tome, it is for our storage room. You may also use the bathroom down the hallway. PLEASE remember to leave the key at the reception desk when you depart.
Q: How long is the reception desk service covered during the day?
A: We are a B&B and so we don’t have a 24-hour reception desk. We usually cover the desk from 7.30am to 8pm, if we have guests coming and know their arrival time.
Q: If we check out earlier in the morning, say before 7.30am, will someone be at the reception desk?
A: Please let us know, the day before, what time you are departing the following day. That way we can check you out and even arrange a taxi for the next morning. However if you are leaving before 7.30am you can leave your keys in the room. We do ask you to respect the rest of the guests by departing quietly.
What happens if I arrive after 8pm?
for night arrivals after 8pm we require a supplement for the late check in.
For night arrivals (8 p.m. to 9 p.m.) there is a 20,00 € surcharge.
For night arrivals (9 p.m. to 11 p.m.) there is a 30,00 € surcharge.
For night arrivals (after 11 p.m.) there is a 50,00 € surcharge.
To avoid the fee we also propose the self check in mode via smartphone , pls just let us know if it is ok for you and we will organize it for your arrival date, if yes pls indicate a correct telephone number , country code included at the moment of your reservation.
Q: Do we need to book a taxi in advance?
we can call the company when it is needed Usually a taxi arrives in 5 minutes. You may also use the telephone at the reception desk for this purpose or download the official app called ITTAXI
Q: Do you organize transfers from/to the airport?
A: Yes we do. We can book a private car from Fiumicino (Leonardo Da Vinci) airport at a cost of 65€ (up to 3 persons travelling light. The return trip to Fiumicino from the B&B costs 60€.
From/to Ciampino airport a transfer cost 65€ (up to 3 persons, travelling light). On Sundays, Holidays and night shift (10pm to 7am) there is a 10% or 20% surcharge.
In the case of groups of 4, 5,6 or 7 persons, we will arrange for a minivan. The van can costs within 90€/120€ depending on arrivals time. Of course bags are included. One way.
We will need all of your flight details to complete the arrangements. You will pay the driver directly, by cash.
Q: Do you organize transfer to/from the port of Civitavecchia?
A: Yes we do. Transfers to and from the port at Civitavecchia costs 180€ by car, one-way. The transfers include up to 3 persons travelling light. A minivan for 4,5,6 persons costs 200€/220€ to and from the port, one-way, bags included. The cost of the car service must be paid directly to the driver by cash. We will book your transportation when we know all cruise ship details.
Q: How does tipping work in Italy?
A: We do suggest leaving tips only when they are deserved by particularly good service. You can leave approx 3-5 % of the bill.
Q: How much does bus transportation cost?
A: The one-way ticket for the bus, metro, or tram costs 1.50€. The ticket is valid for 100 minutes after it is printed. It must be purchased before boarding public transportation and it can be purchased in any tobacco shop, newspaper shop, or metro/bus/tram station.
Q: How much does a taxi cost from the main (Termini) railway station?
A: It costs between 12€/20€, depending on traffic, bags included.
Q: How much does it cost a taxi from/to the city center?
A: it costs approx within 8€/15€, depending on traffic
Q: Is the room cleaned every day?
A: Yes, the chambermaid is on duty everyday and she works until 2pm or more if needed.
Q: How often do you change towels?
A: Towels are changed at every turnover of the room, and every other night for extended stays.
Q: Can we print our travel documents?
A: Yes, of course. Just send us an email to info@bbapeaceofrome.it with the attachment and you will find your documents at the reception desk.
Q: Is Internet included in the room rate?
A: Yes it is. The service is wireless and the password is available in the room.
Q: is there a laundry close by?
A: Yes, there is a laundry service just a 5-minute walk away.
Q: Are an Iron and ironing board provided?
A: Yes they are.
Q: Do you provide adaptors?
A: Yes we have adaptors to lend during your stay.
Q: Do you provide converters?
A: No, we do not. If you use a curling iron or similar machines you will have to bring your own converter. In most cases computers and mobile phones don’t need converters, only adaptors.
Q: is there an ATM nearby?
A: You can walk to a nearby ATM in just 3 minutes.
Q: Is there a supermarket close by?
A: You can walk to a grocery store just 1 minute away.
Q: Are there good restaurants close by?
A: There are many restaurants close to our B&B’s. We will show them to you on a map of the area.
Q: is a bus station close by?
A: You can walk to a bus station in 2 minutes from our B&B.
Q: is a metro station close by?
A: The metro station is 200 meters away.
Q: How far is the central train station (Termini)?
A: it is approx. 2,5 kilometers away; 15 minutes by taxi, approximately 20 minutes by metro.
Q: Do we need to buy train tickets in advance?
A: Normally you don’t. You can purchase tickets at the train station on the date of departure. It is easy to buy tickets at the train station, which has many automatic machines in English. You can use credit or debit cards to purchase tickets.
During high seasons you may want to purchase tickets in advance.
Q: When do we settle our room bill?
A: The bill must be paid at check-in time.
Q: Do you accept credit cards?
A: We do accept credit cards. We do, however, offer a discount for cash payments (please note that the discount in case of cash payment can be applied only for the reservations made directly with us and not for the reservations made through external channels like “Booking.com”, Expedia.com”, Hotels.com” etc.. .
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